All carpet dealers would love to achieve this level of retailing, unfortunatley it is just not possible. The requirements are tough and you cannot just apply for it, you must be selecet by the field representative. Here are just a few of those requirements/
Outstanding record of customer satisfaction.
Certified Installation professionals
Industry educated sales professionals, with knowledge of color, and design
A well maintained showroom, that is easy to shop, orderly, neat and customer friendly.
After sales service manager to follow up that everything went as planed and the customer is completely satisfied.
That is the outline and each item has asub chapters and I don't want to bore you with all that detail. So, when the other store says "what do they have that we don't" Let them know!
Thank you for your business, and may you all have A Very Happy & Healthy New Year
Sam
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